Blog
Nov 18, 2025

Lobsters

Tiago Sá

No, I am not going to talk about food.

You know how a lobster’s shell is hard, and for it to grow, it needs to stress its body, leave the shell, and grow a new one? It’s called molting.

Ok, cool. Now that I have your attention.

Yesterday, like always, I greeted each customer with a personalised email.

Got a nice reply back, praising Cozy Watch, but the user misunderstood how permissions work.
In short, to see private repositories, the organization needs to give you access. Totally normal procedure.
So he could potentially ask for a refund.

There’s no problem with that. I don’t want anyone unhappy with the product.

But somehow it hit me. I don’t even know how to describe the feeling. I wasn’t sad or upset. It was more like… I now have people to deal with and expectations to maintain, which can be stressful. Something that wasn’t really my problem until now.

Being aware of that feeling, and not letting it grow into anxiety, felt like… growing.
The weird feeling today actually feels like a good feeling.

I have customers to deal with, real business problems, and I love it.
I’ve been ultra lucky to have sales on my very first project, in a niche like this — developers.

Growing hurts a little. But that’s how you know you’re moving forward.

❤️

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